Brokers' Site Maintenance Notifications

Brokers notifications on the forthcoming maintenance work and technical malfunctions, whether it is on the site of the company, with payment systems or trading platforms, as a rule, appear at least one day earlier the expected works. Forex market companies constantly enhance service support systems of the trading equipment, and within the implementation of new, innovative technologies expand a range of services, including the geographical coverage including the opening of new representations and offices worldwide. These innovations and implementations often require testing of new functionality and its characteristics, forcing technical service to reboot or switch-off on insignificant time span the operating servers and systems.


Server Maintenance
Server Maintenance

Dear Clients, We will be performing maintenance on the website (www.fxglory.com) from Saturday, November 26th 12pm (GMT+2) until Sunday, November 27th 12pm (GMT+2). Also, Metatrader ...

Trader’s Room maintenance, 01-02.10.2016
Trader’s Room maintenance, 01-02.10.2016

September 29, 2016 09:59 Dear Traders, We want to inform you that due to scheduled technical works, the Trader's Room, Partner's Room and the ForexBall profile will be inacce...

Trader’s Room maintenance on 01-02.10.2016
Trader’s Room maintenance on 01-02.10.2016

September 28, 2016 13:24 Dear Traders, Please note that due to technical maintenance, the access to the Trader's Room (our account management platform), Partner's Room and th...

Routine maintenance on the trading server
Routine maintenance on the trading server

Dear NewForex clients and partners! We inform you about routine maintenance on our server 21 September.  At the moment the server is functioning normally. NewForex company apolo...

Personal area and MetaTrader 4 real trading servers will undergo technical maintenance
Personal area and MetaTrader 4 real trading servers will undergo technical maintenance

Dear clients, September 11, 2016 Personal area and MetaTrader 4 real trading servers will undergo technical maintenance. The activities will be aimed at improving services sustainabi...

Website maintenance
Website maintenance

Dear clients! Our web server is undergoing maintenance, there may be service interruptions for the website and Member's Area. We will announce the end of the maintenance. Best re...

Technical maintenance in Personal area August the 21st
Technical maintenance in Personal area August the 21st

Dear clients, please note that August the 21st, 2016 the Personal area will undergo technical maintenance. The activities will be aimed at improving services sustainability and perfo...

Temporary unavailability of consultations by chat
Temporary unavailability of consultations by chat

Dear clients, Due to technical maintenance at company's servers the on-line chat will be temporarily unavailable.The normal performance will be restored by 08:00 GMT+3 July 27, 2...

Technical maintenance in Personal area July the 24th
Technical maintenance in Personal area July the 24th

Dear clients, please note that July the 24th, 2016 the Personal area will undergo technical maintenance. The activities will be aimed at improving services sustainability and perform...

Payment system updates
Payment system updates

July 15, 2016 09:09 Dear Traders, In an effort to improve our payment services, we have decided to discontinue our support of Skrill and Neteller payment systems. As of 1 August 2016...

Technical maintenance in Personal area July the 3rd
Technical maintenance in Personal area July the 3rd

Dear clients, please note that July the 3rd, 2016 the Personal area will undergo technical maintenance. The activities will be aimed at improving services sustainability and performa...

Data Center Technical Problems
Data Center Technical Problems

Dear clients, The data center, where our servers are situated is facing some technical problems. Due to this the breakdowns with the connection of our trading servers occur. We are d...

Trading platforms technical maintenance
Trading platforms technical maintenance

Dear clients, June 29 and 30, 2016 the MetaTrader 4 and MetaTrader 5 trading platforms will undergo technical maintenance from 22:30 GMT to 23:30 GMT. The operations are oriented to ...

Trader’s Room temporarily closed on 28-29.05.2016
Trader’s Room temporarily closed on 28-29.05.2016

May 25, 2016 10:06 Dear Trader, We are making technical improvements to our Trader's Room, Partner's Room and ForexBall profile on 28 May from 09:00 till 29 May 16:00 EET.All...

Server maintenance – Thursday June 23rd, 2016.
Server maintenance – Thursday June 23rd, 2016.

We would like to inform you that we will be performing a scheduled software upload for the Metatrader 4 platform today, on Real servers for trading, Thursday, June 23rd from 23:55 Se...

Dear clients of TeleTrade Company!
Dear clients of TeleTrade Company!

For the technical reasons on June 8th part of the company's services were inaccessible for our customers. Currently, all the problems are fixed and services are fully operating. ...

Technical bugs at the company’s servers
Technical bugs at the company’s servers

08.06.2016 Dear clients! There is a failure at the company’s servers due to technical bugs and crash. The technical department will deal with the problem in the shortest terms ...

Technical maintenance in Personal area May the 28th
Technical maintenance in Personal area May the 28th

Dear clients, please note that May the 28th, 2016 the Personal area will undergo technical maintenance. The activities will be aimed at improving services sustainability and performa...

Trader’s Room temporarily closed on 28-29.05.2016
Trader’s Room temporarily closed on 28-29.05.2016

Dear Trader, We are making technical improvements to our Trader's Room, Partner's Room and ForexBall profile on 28 May from 09:00 till 29 May 16:00 EET. All account operation...

Routine maintenance on NewForex website
Routine maintenance on NewForex website

Dear NewForex clients and partners, NewForex constantly improves the quality of its services, to upgrade our website we are carrying out routine maintenance at th...


The Direction of Service Strategy and Works

The main emphases in the conducted technical works on the company's sites, trading equipment and payment systems are directed at:

  • Maximum geographical coverage of service infrastructure of all representative offices;
  • Improvement of service quality;
  • Aspiration to extend and expand service, effectively and flexibly to build service strategy under customer requirements and realities of the Forex market.

Main Objects of Service Field and Planned Works

This list includes:

  • Works on servers, for future improvement of quality of the provided services;
  • Works on the site of the company, updating of the functionality of the site and implementation of new options in the Private Office of the trader;
  • Planned works on payment systems and aggregators;
  • Converting and start of new versions of PAMM-accounts, with the temporary shutdown of the functionality of the existing accounts;
  • Shutdown of some server platforms, for increase of speed of trading order execution.