Brokers' Site Maintenance Notifications

Broker's Site Notifications

Brokers notifications on the forthcoming maintenance work and technical malfunctions, whether it is on the site of the company, with payment systems or trading platforms, as a rule, appear at least one day earlier the expected works. Forex market companies constantly enhance service support systems of the trading equipment, and within the implementation of new, innovative technologies expand a range of services, including the geographical coverage including the opening of new representations and offices worldwide. These innovations and implementations often require testing of new functionality and its characteristics, forcing technical service to reboot or switch-off on insignificant time span the operating servers and systems.


Alfa-Forex Personal area technical maintenance on 16-17 December
Alfa-Forex Personal area technical maintenance on 16-17 December

Alfa-Forex Personal area technical maintenance on 16-17 December Dear clients, From 15/12/2017 (Friday) 21:00 GMT to 17/12/2017 (Sunday) 20:00 GMT, the Personal area will undergo tec...

Notification: FreshForex services temporarily unavailable
Notification: FreshForex services temporarily unavailable

09 November 2017 Dear clients, Please be informed, that on November 9th, 2017 some FreshForex services might have been temporarily unavailable due to the technical failure on the sid...

Technical works on November 4,
Technical works on November 4,

Dear Clients, We would like to inform you that due to technical works on November 4, 2017 there will be no access to the Personal Cabinet on the website, also internal transfers and ...

Trader’s Room Closed for Routine Server Maintenance
Trader’s Room Closed for Routine Server Maintenance

Dear Traders, Please note that due to routine server maintenance, our client portal – the Trader's Room – will be unavailable for access from 8 October, 2017 at 06:00...

​Trader's Room and Partner's Room Maintenance
​Trader's Room and Partner's Room Maintenance

Dear Traders, Please note that due to server maintenance, the Trader's Room and Partner's Room will be unavailable for access from 30 September, 2017 at 0:00 EET, until 2 Oct...

Trader’s Room maintenance this Sunday
Trader’s Room maintenance this Sunday

May 17, 2017 11:20 Dear Traders, Please note that we're planning to make slight technical improvements to our Trader's Room servers. Unfortunately, this will make you unable ...

Trader’s Room maintenance these weekends
Trader’s Room maintenance these weekends

April 26, 2017 11:00 Dear Traders, Please note that we're planning to make slight technical improvements to our Trader's Room servers. Unfortunately, this will make you unabl...

CFD and Metals quotes
CFD and Metals quotes

Dear clients! Due to a server maintenance, quotes flow for  GOLD, SILVER and all CFDs has been discontinued. The maintenance is expected to end by the 19th of April 2017. I...

Alfa-Forex Personal area technical maintenance on April, 15!
Alfa-Forex Personal area technical maintenance on April, 15!

Dear clients, on April, 15 the Personal area will undergo technical maintenance aimed at improving services quality and sustainability. The personal area will be unavailable from 08:...

Trader’s Room maintenance on 01.04.2017
Trader’s Room maintenance on 01.04.2017

March 30, 2017 14:56 Dear Traders, Please note that we're planning to make slight technical improvements to our Trader's Room servers. Unfortunately, this will make you unabl...

Trader’s Room maintenance this weekend
Trader’s Room maintenance this weekend

March 21, 2017 11:35 Dear Traders, Please note that we're planning to make slight technical improvements to our Trader's Room servers. Unfortunately, this will make you unabl...

Technical problems on the trading servers
Technical problems on the trading servers

20.02.2017 Dear Clients! Please be advised that on February 20, 2017, at 00:05:00 - 00:48:00 (Trading Platform Time), quotes flow failure occurred on the trading servers (FOG-Pacific...

Technical problems on the trading servers
Technical problems on the trading servers

Dear Clients, Please be advised that on February 20, 2017, at 00:05:00 - 00:48:00 (Trading Platform Time), quotes flow failure occurred on the trading servers (TeleTrade-Server and T...

Website maintenance
Website maintenance

Dear clients! On the 26th of January from 1AM to 3AM (GMT+3) the company's website will be undergoing maintenance. During this time service interruptions may occur when using Gra...

Technical works on a server! Latest News Our Advantages
Technical works on a server! Latest News Our Advantages

Dear customers and visitors of SuperForex, A planned site server reboot was carried out today in the course of technical maintenance. In order to improve the quality of our services ...

Technical works on a server Latest News Our Advantages
Technical works on a server Latest News Our Advantages

Dear customers and visitors of SuperForex, A planned site server reboot was carried out today in the course of technical maintenance. In order to improve the quality of our services ...

Server Maintenance
Server Maintenance

Dear Clients, We will be performing maintenance on the website (www.fxglory.com) from Saturday, November 26th 12pm (GMT+2) until Sunday, November 27th 12pm (GMT+2). Also, Metatrader ...

Trader’s Room maintenance, 01-02.10.2016
Trader’s Room maintenance, 01-02.10.2016

September 29, 2016 09:59 Dear Traders, We want to inform you that due to scheduled technical works, the Trader's Room, Partner's Room and the ForexBall profile will be inacce...

Trader’s Room maintenance on 01-02.10.2016
Trader’s Room maintenance on 01-02.10.2016

September 28, 2016 13:24 Dear Traders, Please note that due to technical maintenance, the access to the Trader's Room (our account management platform), Partner's Room and th...

Routine maintenance on the trading server
Routine maintenance on the trading server

Dear NewForex clients and partners! We inform you about routine maintenance on our server 21 September.  At the moment the server is functioning normally. NewForex company apolo...


Broker's Site Notifications

Brokers notifications on the forthcoming maintenance work and technical malfunctions, whether it is on the site of the company, with payment systems or trading platforms, as a rule, appear at least one day earlier the expected works. Forex market companies constantly enhance service support systems of the trading equipment, and within the implementation of new, innovative technologies expand a range of services, including the geographical coverage including the opening of new representations and offices worldwide. These innovations and implementations often require testing of new functionality and its characteristics, forcing technical service to reboot or switch-off on insignificant time span the operating servers and systems.

The Direction of Service Strategy and Works

The main emphases in the conducted technical works on the company's sites, trading equipment and payment systems are directed at:

  • Maximum geographical coverage of service infrastructure of all representative offices;
  • Improvement of service quality;
  • Aspiration to extend and expand service, effectively and flexibly to build service strategy under customer requirements and realities of the Forex market.

Main Objects of Service Field and Planned Works

This list includes:

  • Works on servers, for future improvement of quality of the provided services;
  • Works on the site of the company, updating of the functionality of the site and implementation of new options in the Private Office of the trader;
  • Planned works on payment systems and aggregators;
  • Converting and start of new versions of PAMM-accounts, with the temporary shutdown of the functionality of the existing accounts;
  • Shutdown of some server platforms, for increase of speed of trading order execution.
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