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Saxo Bank

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Saxo Bank cornerstone #3: Personal service, second to none

 
 

​Remember the days when trading didn’t involve a PC, tablet or smartphone? Back then, it meant calling your broker and asking him for a quote or to place a trade for you. Today, traders and investors have direct access to markets online, but sometimes you still need someone on the other end of the line to provide you with personal, local and knowledgeable service.

 
When Saxo Bank was founded in Copenhagen in 1992, our co-founders and co-CEOs were first points of contact, customer support and trade executors combined. Over two decades later, Saxo Bank is present in 25 countries worldwide, and while our CEOs no longer answer the company phone themselves, we continue to have a special commitment to personal customer service.
 
With our network of offices across Europe, Asia, the Middle East, Latin America, Africa and Australia, clients have access to local expertise and dedicated support in 20 languages. Our global focus extends to our platform as well, which is available in 26 languages so you’ll feel right at home as you navigate world markets.
 
When there’s a snag with a setup, or a question about an account, traders don’t want to be placed in a queue, transferred to another department or told to check the FAQ. That’s why Saxo Bank’s Service Center runs 24 hours a day, staffed by teams who know our products and platforms inside out and know how to get our clients up and running quickly. We know that every trade is mission critical. And we're here to answer your call.


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