Dear clients,
We would like to congratulate you on the upcoming celebrations and draw your attention to changes in the working hours of our departments:
|
Department |
31.12 |
01.01-03.01 |
04.01 |
|---|---|---|---|
|
Customer Support |
00:00–17:00 |
closed |
usual schedule (00:00–23:59) |
|
Payment Processing1 |
08:00–17:00 |
closed |
usual schedule (08:00-19:00) |
|
Partner Program |
09:00–15:00 |
closed |
closed |
|
Personal Manager Service |
09:00–15:00 |
closed |
closed |
Timezone is GMT 3.
On December 30, 2020, all of the listed departments operate as usual.
Starting January 4, 2021 Customer Support and Payment Processing will resume business as usual. The Partner Program Department and the Personal Manager Service will resume work on January 11, 2021.
If you have any questions or concerns about these changes, please don’t hesitate to contact our dedicated Customer Support team that is always happy to help.Contact us via Telegram, Facebook Messenger, online chat, via Skype (only in call format), by sending an email to [email protected], or by phone on 44 8449 869559.
Yours respectfully,
Alpari
Note:
1. Client bank payments made via Ameriabank will be processed until December 30, 2020 inclusive. Furthermore, the bank will be closed until 08.01.2021. Client payments through Sberbank Kazakhstan will be made through December 31, 2020 inclusive. Furthermore, the bank will be closed until 04.01.2021.