Now, we all know that 2020 was unique, to say the least.
Everyone felt the turmoil of this year. Still, today we can certainly say that we all worked hard to make every day beautiful. As we prepare to turn the page, let’s look at some of the 2020 highlights. We promise to show you what this year was really about – being together even when we had to stay apart.
If you don’t know how 2020 started for FBS, you’re missing out! With years of relentless work, FBS proved to be an incredibly trust-worthy and ambitious broker. This year we found an equal partner with the same drive - FC Barcelona. Two major brands collided together to create a truly global partnership.
Of course, we knew that all this became possible thanks to our amazing traders, so the first thing we did after becoming the official trading partner of FC Barcelona was to give back to the trading community. Several lucky traders got a chance to go to the FC Barcelona games and win a jersey, signed by the team! That was an incredible experience!
Thank You, FBS Family!
Speaking of our traders, in 2020, the most amazing FBS family grew even bigger: with two million more traders from all around the globe, our number has reached 16 000 000! And it keeps growing, stronger than any trend could.
Of course, we also have to celebrate our partners, this year their number surpassed 550 000! Our partners have been working extremely hard this year: despite uncertainties and restrictions in many regions due to the pandemic, they were always hosting webinars and helping many traders around the world venture into the world of Forex. We are very proud to say we went through that endeavor together.
Whatever you did in your trading, our FBS team always had your back. The FBS apps have become even better, more convenient so that nothing could stand in the way of achieving your goals!
The FBS – Trading Broker team has created an onboarding process to help beginners stand on firm ground when they’re starting out and developed a new cool design for a more fun experience. We know you loved it because this year, the app has reached over 3 million downloads! Amazing!
More and more traders are joining our efforts to achieve success in mobile trading: 4 million new traders in FBS Trader just this year! We have added 77 more trading instruments for ultimate trading experience, including CFDs, Stocks, and Cryptocurrencies. With the new design features like switching between trading accounts with just one swipe and even better instrument navigation, we are confident that you never missed your trading opportunities – and never will!
Last but not least, our incredible investment app saw a generous increase in new investors and traders: over a million people downloaded the app in 2020! The FBS CopyTrade team had introduced risk-free investments, and we all know how much you loved those! And, of course, the new feature – PRO trader status – allowed many traders and investors to achieve new heights.
But it wasn’t just you who appreciated all of the hard work we put into our digital presence. This year FBS was awarded multiple times, proving that the trading community agrees: FBS is one of the best trading brokers out there! Here are the FBS 2020 awards:
We appreciate all the love and support and promise to continue working and improving for the sake of our incredible FBS Family!
We all know that in trading, no time should be wasted! Your time is as valuable as gold!
In 2020 our Support Team helped everyone who reached out - and they did it with style! This year our incredible support team processed 1 300 000 chats and 240 000 emails. The average waiting time was 35 seconds, which is not enough even to brew tea while you’re waiting: no tome wasted - straight to the point. You checked our HelpCenter articles 750 000 times.
We were ecstatic to see the average rating that you gave our Help Center: 97.5%! We are very grateful for your high praise and promise to continue growing and ensuring you always get the help you need!
This year we released a new feature – VIP analytics! With daily news reports, major currency moving events, and technical analysis of the most interesting instruments, the traders could be sure to always be in the loop! Everything in one place and provided to you daily.
And, of course, we hosted over 370 webinars and released 3 000 educational videos – we hope you watched all of them!
Speaking of helping: it’s always important to help those who are a little less fortunate, but never was it more important than in 2020!
In April, we launched our annual promo that we used to make during Ramadan to help several Muslim countries, but this year, we reimagined the promo to help others as well. Our Trade to Help promo results mesmerized us! Generous FBS clients managed to make over $434 000 and helped over 20 000 people in 10 countries! We couldn’t believe our eyes when we saw the numbers. This was greatly appreciated, especially during the time of such uncertainty. With our Trade to Help promo, we managed to help communities in Indonesia, Brazil, Colombia, Malaysia, and other countries.
This year FBS made dreams come true in our monthly charitable event. Dreams Come True contest is where the most cherished wishes become a reality. We picked 12 lucky traders and fulfilled their dreams, from an electric candy cart to a prosthetic leg! It’s always great to see people start believing that dreams really do come true!
With many restrictions in traveling and large gatherings, there were very few chances to go meet our fabulous partners and traders and demonstrate our own achievements to the world.
Still, we decided that if we can’t go to other countries ourselves, we can work hard enough and make the world come to us! In 2020 FBS got two more licenses from Australian (ASIC) and South African (FSCA) regulators, allowing us to provide safe and reliable services in those countries!
This year, many business and financial exhibitions were held worldwide, but with the lockdowns in place, it was nearly impossible to visit them. Still, we managed to go to one – Smart Vision Investment EXPO 2020 in Egypt. Of course, we complied with all the necessary measures and took precautions and can say now that it was definitely worth it! We shared our own expertise and, as always, got a few ideas on how to become even better!
Who could have thought last year that all of this was even possible?
Well, actually, we could. We’ve always believed in what we do and followed our dream of bringing success to as many people as possible! And, because our dream is the journey itself and has no final point, we will always be working on ourselves. We will go to infinity and beyond, and, of course, we’ll go on this journey to success hand in hand with you.
Just you wait, 2021!