13.09.2016
Dear Clients!
Please be advised that on September 12, 2016, at 23:03:00–23:05:00 (Trading Platform Time), quotes flow failure occurred on the trading servers (FOG-Pacific) due to an off-market quote on USDCAD, USDDKK, USDCHF, USDMXN.
All USDCAD, USDDKK, USDCHF, USDMXN orders and all other orders that were executed during the above period due to the off-market quote will be restored to their initial condition and brought back into the market.
We apologize for any inconvenience caused.
Sincerely yours, Forex Optimum Group
and it happens quite often, the only good thing they admit own mistakes at least sometimes.