We inform you that the changes to NDD accounts of which we notified you on 29.10.2014 have been successfully made. All the trades of less than 0.1 lots have been closed, with the volume of all the open trades decreased tenfold and the contract size increased tenfold.
Also note that the designations of trading instruments in NDD accounts have been changed too (for instance, EURUSD instead of EURUSDX).We kindly ask you to consider these changes when making trading decisions and to adjust your trading advisors accordingly. We apologize for the inconvenience you may experience.
Should you have any questions, please contact our client support service through LIVECHAT.
To contact the Trading Operations Department, please use the following contact information:
- E-mail: firstname.lastname@example.org
- Phone number: 7 (4012) 67-01-31
- Working hours: 00.00 a.m. Mon 23.59 p.m. Fri (GMT 2)