Uber said that it will ban to use a secret software tool.
The software, called Greyball, collect personal information of potential customers and evaluates them. Thus, identifying the potential orders from officials or representatives of law and order in those cities where the company's activity is in question, the program rejects the application.
The company has been using this tool to ensure early access in the cities where its actions have not yet been resolved.
But defending the use of the system just a few days ago, the company just recently changed its decision.
“We are absolutely forbidding its use to target action by local regulators going forward,” said Joe Sullivan, Uber's chief security officer.
He also said that this technology is used for other purposes, including for marketing campaigns and curb Uber drivers using the app in violation of the company's term of service. In addition, this list includes also the prevention of harm to the health of drivers by unscrupulous users and is aimed at preventing attacks from competitors who wants to disrupt operations.
The use of this service for such purposes should not be banned.
Sullivan noted that the system setup would require some time to ensure was fully enforced.