OctaFX - News

    OctaFX

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    Trading schedule and Customer Support working hours changes

    Make sure you consider the following changes of trading hours for all instruments during the Christmas and New Year holiday season. Find our Customer Support working hours after the trading schedule.

    Trading schedule (EET, server time) 

    Instrument

    Tuesday,
    24 December
    2019

    Wednesday,
    25 December
    2019

    Thursday,
    26 December
    2019

    Tuesday,
    31 December
    2019

    Wednesday,
    1 January
    2020

    Thursday,
    2 January
    2020

    XAUUSD

    1:00 a.m. - 8:45 p.m

    Closed

    1:00 a.m. - 11:59 p.m.

    1:00 a.m. -
    11:59 p.m.

    Closed

    1:00 a.m. - 11:59 p.m.

    XAGUSD

    1:00 a.m. - 8:45 p.m

    Closed

    1:00 a.m. - 11:59 p.m.

    1:00 a.m. - 
    11:59 p.m.

    Closed

    1:00 a.m. - 11:59 p.m.

    AUS200

    1:00 a.m. - 5:30 a.m.

    Closed

    Closed

    1:00 a.m. -
    5:30 a.m.

    Closed

    1:00 a.m. - 11:59 p.m.

    EUSTX50 

    Closed

    Closed

    Closed

    Closed

    Closed

    1:00 a.m. - 11:59 p.m.

    FRA40

    1:00 a.m. - 3:00.p.m.

    Closed

    Closed

    1:00 a.m. -
    3:00 p.m.

    Closed

    1:00 a.m. - 11:59 p.m.

    GER30 

    Closed

    Closed

    Closed

    Closed

    Closed

    2:30 a.m. - 11:00 p.m.

    JPN225

    1:00 a.m. - 8:15 p.m.

    Closed

    Closed

    1:00 a.m. - 11:59 p.m.

    Closed

    1:00 a.m. - 11:59 p.m.

    UK100 

    1:00 a.m. - 2:50 p.m

    Closed

    Closed

    1:00 a.m. -
    2.50 p.m.

    Closed

    1:00 a.m. - 11:59 p.m.

    SPX500

    1:00 a.m. - 8:15 p.m

    Closed

    Closed

    1:00 a.m. - 
    11:59 p.m.

    Closed

    1:00 a.m. - 11:59 p.m.

    NAS100

    1:00 a.m. - 8:15 p.m

    Closed

    Closed

    1:00 a.m.  - 11:59 p.m.

    Closed

    1:00 a.m. - 11:59 p.m.

    US30

    1:00 a.m. - 8:15 p.m

    Closed

    Closed

    1:00 a.m. - 
    11:59 p.m.

    Closed

    1:00 a.m. - 11:59 p.m.

     

    Customer Support operating hours

    Date

    Wednesday,
    25 December
    2019

    Thursday,
    26 December
    2019

    Tuesday,
    31 December
    2019

    Wednesday,
    1 January
    2020

    Thursday,
    2 January
    2020

    Operating hours

    Closed

    Open from
    1:00 a.m. EET (server time)

    Open until
    10:00 p.m. EET (server time)

    Closed

    Open from
    1:00 a.m. EET (server time)

    Please consider the fact that any open trades upon closure of trading hours will be rolled into the next day.

    We would like to apologise for any inconvenience caused. If you have any questions, please contact our Customer Support. If any failures occur, please report immediately to support@octafx.com 

    Happy holidays!


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