We would like to inform our clients to be cautious of unreliable and uncredited news sources that are quite common in the new age of information. A number of these may be driven by a malicious intent and/or be grievously misleading.
XM’s reputation has been built throughout the years on the highest principles of fairness to its clients. XM has in place a formal complaint procedure and a client complaint resolution team that deals with all complaints, whether minor or serious, in the most timely and fairest manner. There is no Real client complaint that has not been dealt with until the present day.
XM is determined to take all appropriate actions against any defamatory publications in order to protect its reputation.