After 2 month testing the broker I've decided that it's not for me. The number of negative slippages is much greater than the number of positive and the support managers don't seek to help. This is unacceptable to me.
I noticed that most people love to give 10 stars without any researching what exactly is behind the broker and the reviews below perfectly demonstrate this. This situation is confusing for new traders who are looking for a suitable forex company.
Last year as a new trader I was fooled by good reviews and open an account in FreshForex. Rude support is one of the biggest problem in my opinion. Classic account has a lot of reqoutes, average spreads, nothing out of the ordinary. I expected better from such popular forex broker.
Warning: this review is placed using the technologies of masking the author's real IP-address.
Freshforex denies responsability for their failures. Latelly, their failures are frequent and result in big losses for their clients.
I was with FreshForex for about a year. They are scammers and cheaters. When they see we make profit, they will try to give slippages, MT4 Server disconnection and all sort of cheap cheating.
very unprofessional service and rude managers
This is strange, in my experience, all support managers were polite and professional... Do you remember his/her (or their) name? I think you need to tell his name to avoid the problem in future!
I can't recommend Freshforex to anybody. There're too many problems, server disconnections and off quotes errors. And awful lot of calls from managers.
A lot of year I thought that FreshForex is one of the best company in the forex market. Now I'm completely disappointed. I've lost my phone and wanted to change a number in my personal area but the support manager, I don't remember her name, was really rude to me. Before the situation I've never spoken with support and I can't even think that after so many years cooperation I can get so disrespectful attitude.
I've been trading with FreshForex since 2012. From that time a lot of companies went bankrupt, but this one is still successfully working. And the service is great!
The trading conditions are brilliant, low spreads and very interesting webinars. The customer support is good. I can get my money as fast as it possible. I like their bonuses and I have personal manager. So, it's a great broker.
FreshForex is a one of old-timer on Forex market. I know it for a long time, before rebrending. And this company are always developing their service. It is very important, especially after a series of bankruptcies. It is my main company for trading, and I wish it prosperity.
I have been working with this broker for a year and I allways have good profit. I withdraw money several times a year and never had problems with it. I'd also like to mention their good bonuses, try it!
I decided to join them, when they offered the "spreads in halves" promotion. Stayed with them since- orders are fast and the withdrawals too.
i started trading with them, because they promised small spreads. well...at first i expected more, even written to them a few times, showing examples of other brokers. what amazed me is that i got a very nice letter and a promise to work on the problem and they did!/ it took about a week, but they did. kinda makes you feel special. =) but the fact is that they do care about their costumers. very very nice
i have their real classic account for a year. execution is fine, everything works quite fast. besides, they often offer some bonus programs - extra money is good! :)
man, the reviews about freshforex are terrifying. still, they promised good stuff. so i opened a cent account...then a classic one. i'm good with them, i don't know why people react so badly. yes, they've got some small faults, but that's it basically. besides, everyone has them, you won't find really better.
This broker has lots of good webinars! and the support team is good as well. I wish there were more English, though, because my Russian basically sucks. this tiny bit of improvement will serve me, for instance, very well!
I couldn't find many reviews about Freshforex...so I started cautiously. opened a small account...no big suums and i was actually pretty satisfied. orders are fast, as well as withdrawals. everything's fine, so I decided to write a review to show you all -that it's a good broker! recommend it without any doubt.
that's a good example of a reliable broker. eveything's in order! licence, good support team, nice platform! been trading with them for more than a year - not perfect, but pretty close. very seldom I complain..
i'm working with them for 3 years. good broker - i get my money fast. orders are taken fast too. no complaints - their staff help me sometimes. good broker.