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ING Bets on Subscriptions to Lift Fees amid Bank Rivalry

  • Subscription roll-out to be completed across markets in mid-2027
  • New model seen boosting fee income, ING executive says

June 10 (Reuters) - ING launched a new subscription-based banking model for clients ‌in the Netherlands on Wednesday, in a move aimed at diversifying income streams and protecting its market share.

The Dutch-based bank expects the model, which is to be ​rolled out across its markets by mid-2027, to deliver a "meaningful" ​contribution to its fee income, Global Head for Private Individuals ⁠Sali Salieski told Reuters.

Salieski said the strategy was partly driven by ​growing competition from digital-only neobanks. Rapidly expanding Revolut, for instance, is reportedly ​considering an initial public offering that could value it at up to $200 billion.

The model would replace pay-per-product banking with tiered monthly subscriptions that bundle banking, insurance and other ​services such as streaming into a single package.

The model has previously ​been rolled out in Belgium, Romania and Poland. Salieski said the rest of ING's ‌markets, ⁠including Spain, Germany and Italy, would follow suit.

ING expects subscriptions to support continued growth of fee-based revenue, particularly by lifting income linked to everyday banking services, Salieski said.

The banking group has prioritised increasing its net ​fee and commission ​income over ⁠the past years, seeking to offset the easing earnings windfall from high interest rates post-COVID.

"I think (the subscription model) ​will also give more breadth across all markets, because ​we've had ⁠some markets which are traditionally low fee or no fee," Salieski said.

ING has been recording steady double-digit growth in fee and commission income over ⁠the ​past two years, which in the first quarter ​stood at €1.24 billion ($1.43 billion) and accounted for 21% of its total revenue.

($1 = 0.8655 euros)

Reporting by ​Mateusz Rabiega and Jakob Van Calster in Gdansk, editing by Milla Nissi-Prussak

Source: Reuters


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