Dear Client,
This is to inform you that RoboForex has decided to cease servicing cTrader accounts. This decision is made following the company's strategy of developing its in-house multi-asset platform, R StocksTrader.
In this regard, we kindly ask you to transfer the funds from your cTrader accounts to the MetaTrader 4/5 or R StocksTrader platforms.
The cTrader platform will be closing down according to the following schedule:
- 7 June 2023 - termination of registration of new cTrader accounts.
- 21 June 2023 - switching of trading to the “Close only” mode.
- 7 August 2023 - closing of the remaining positions, and termination of cTrader accounts deposits.
- 8 August 2023 - automatic transfer of balances to MetaTrader 4/5 and R StocksTrader accounts.
We hope that the above schedule will enable you to prepare in advance for closing your cTrader accounts and withdrawing your funds in a timely manner.
If you have any questions, please contact the RoboForex Customer Support in any way convenient for you.
Sincerely,
The RoboForex team