Brokers' Site Maintenance Notifications

Broker's Site Notifications

Brokers notifications on the forthcoming maintenance work and technical malfunctions, whether it is on the site of the company, with payment systems or trading platforms, as a rule, appear at least one day earlier the expected works. Forex market companies constantly enhance service support systems of the trading equipment, and within the implementation of new, innovative technologies expand a range of services, including the geographical coverage including the opening of new representations and offices worldwide. These innovations and implementations often require testing of new functionality and its characteristics, forcing technical service to reboot or switch-off on insignificant time span the operating servers and systems.


Maintenance on Forex Optimum Group's Servers on 9-10 June 2018
Maintenance on Forex Optimum Group's Servers on 9-10 June 2018

Dear Clients, Scheduled maintenance on Forex Optimum Group's servers will be performed starting at 22:00 (UTC+3) on 9 June, 2018 until 04:00 (UTC+3) on 10 June, 2018. Your Client...

Maintenance on Forex Optimum Group's Servers on 2-3 June 2018
Maintenance on Forex Optimum Group's Servers on 2-3 June 2018

Dear Clients, Scheduled maintenance on Forex Optimum Group's servers will be performed starting at 22:00 (UTC+3) on 2 June, 2018 until 04:00 (UTC+3) on 3 June, 2018. Your Client ...

Alfa-Forex Personal area technical maintenance on 16-17 December
Alfa-Forex Personal area technical maintenance on 16-17 December

Alfa-Forex Personal area technical maintenance on 16-17 December Dear clients, From 15/12/2017 (Friday) 21:00 GMT to 17/12/2017 (Sunday) 20:00 GMT, the Personal area will undergo tec...

Notification: FreshForex services temporarily unavailable
Notification: FreshForex services temporarily unavailable

09 November 2017 Dear clients, Please be informed, that on November 9th, 2017 some FreshForex services might have been temporarily unavailable due to the technical failure on the sid...

Technical works on November 4,
Technical works on November 4,

Dear Clients, We would like to inform you that due to technical works on November 4, 2017 there will be no access to the Personal Cabinet on the website, also internal transfers and ...

Trader’s Room Closed for Routine Server Maintenance
Trader’s Room Closed for Routine Server Maintenance

Dear Traders, Please note that due to routine server maintenance, our client portal – the Trader's Room – will be unavailable for access from 8 October, 2017 at 06:00...

​Trader's Room and Partner's Room Maintenance
​Trader's Room and Partner's Room Maintenance

Dear Traders, Please note that due to server maintenance, the Trader's Room and Partner's Room will be unavailable for access from 30 September, 2017 at 0:00 EET, until 2 Oct...

Trader’s Room maintenance this Sunday
Trader’s Room maintenance this Sunday

May 17, 2017 11:20 Dear Traders, Please note that we're planning to make slight technical improvements to our Trader's Room servers. Unfortunately, this will make you unable ...

Trader’s Room maintenance these weekends
Trader’s Room maintenance these weekends

April 26, 2017 11:00 Dear Traders, Please note that we're planning to make slight technical improvements to our Trader's Room servers. Unfortunately, this will make you unabl...

CFD and Metals quotes
CFD and Metals quotes

Dear clients! Due to a server maintenance, quotes flow for  GOLD, SILVER and all CFDs has been discontinued. The maintenance is expected to end by the 19th of April 2017. I...


Broker's Site Notifications

Brokers notifications on the forthcoming maintenance work and technical malfunctions, whether it is on the site of the company, with payment systems or trading platforms, as a rule, appear at least one day earlier the expected works. Forex market companies constantly enhance service support systems of the trading equipment, and within the implementation of new, innovative technologies expand a range of services, including the geographical coverage including the opening of new representations and offices worldwide. These innovations and implementations often require testing of new functionality and its characteristics, forcing technical service to reboot or switch-off on insignificant time span the operating servers and systems.

The Direction of Service Strategy and Works

The main emphases in the conducted technical works on the company's sites, trading equipment and payment systems are directed at:

  • Maximum geographical coverage of service infrastructure of all representative offices;
  • Improvement of service quality;
  • Aspiration to extend and expand service, effectively and flexibly to build service strategy under customer requirements and realities of the Forex market.

Main Objects of Service Field and Planned Works

This list includes:

  • Works on servers, for future improvement of quality of the provided services;
  • Works on the site of the company, updating of the functionality of the site and implementation of new options in the Private Office of the trader;
  • Planned works on payment systems and aggregators;
  • Converting and start of new versions of PAMM-accounts, with the temporary shutdown of the functionality of the existing accounts;
  • Shutdown of some server platforms, for increase of speed of trading order execution.
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