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Starbucks Korea Swings to Q2 Operating Loss on Backlash

SEOUL, Aug 13 (Reuters) - The operator of Starbucks Korea posted an operating loss in the second ​quarter as sales fell after backlash over ‌a marketing campaign that evoked a brutal 1980 military crackdown on pro-democracy protesters, and the suspension ​of its flagship summer promotion.

Here are ​some details:

  • Starbucks Korea's operator SCK Company swung ⁠to an 18.4 billion won ($13.4 million) operating ​loss in the second quarter from an ​operating profit of 40.3 billion won a year earlier and 29.3 billion won in the preceding quarter.

  • E-Mart, the ​parent of SCK, said in an ​earnings announcement on Thursday that SCK did not hold ‌its ⁠usual summer promotional campaign in June.

  • In May, Starbucks Korea halted and apologised for its May 18 "Tank Day" tumbler campaign after it drew ​criticism for ​evoking the ⁠1980 Gwangju pro-democracy uprising.

  • Parent Shinsegae Group dismissed the head of Starbucks ​Korea, while the group later said ​sales ⁠had dropped "very significantly" and held historical awareness and social sensitivity training for staff.

  • On Thursday, E-Mart ⁠did ​not cite the controversy or ​subsequent boycott calls as a direct reason for the ​quarterly decline.

Reporting by Joyce Lee Editing by Ed Davies

Source: Reuters


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